Effective September 1, 2023
SUBJECT: TEMPORARY PHARMACY HOURS
Due to a critical staffing shortage, our pharmacy hours have been adjusted until further notice.
Please note the following schedule:

Open: 8:30 am - 3:00 pm
Closed for Lunch: 12:00 pm - 1:00 pm
(Window 6 will remain open to patients)

While we are working diligently to restore normal operations, Pharmacy services will be available via other Military and Network pharmacies in the area. You can still contact us by sending a message to Quantico NHC Pharmacy through the MHS Genesis Patient Portal for any questions or concerns regarding your prescription(s). We apologize for the inconvenience and look forward to serving you soon.

Health Services

 

  • Effective July 1, 2023 - Patients will no longer be able to pick-up Controlled Prescriptions from the drive-thru and will have to come inside the main clinic for these medications.
  • New prescriptions and renewals require activation prior to pick-up at the pharmacy.
  • Our wait time may take up to 2 business days after prescription activation. If you have not received notification by 2 business days, contact the Pharmacy team.
  • To ensure a seamless pharmacy experience, drive-thru service is exclusively dedicated to prescription pickups only. For all other pharmacy services, please see a team member inside the clinic for further assistance.
  • Routine Refills: To support increased productivity in workflow, use of the automated refill line (AudioCARE) at +1 (800) 377-1723 opt #1 for routine refills is mandatory.
  • We encourage our valued patients to minimize the number of people visiting the pharmacy.  Whenever possible and practical, one individual may pick up medications for family members, or friends.  A military ID card, or copy, is required for all patients receiving medication over the age of 14. 

Electronic prescription now accepted!

NMRTC Quantico accepts electronic prescriptions from providers located outside of the installation. Providers just need to select the site  “DOD QUANTICO PHARMACY” to have it routed to our pharmacy

 

Quantico Pharmacy Prescription Activation and Pick-up Process

Introducing Q-Anywhere!  You still have the option of standing in line, but why not skip it?

(Some mobile service carriers may experience a delay sending your automated text notifications regarding your prescriptions.  We apologize for any delays in text replies received.)

  • Activate your prescriptions
    • Text “Get in line” to (833) 338-1690 and follow prompts to activate, or
    • Use the MHS GENESIS PATIENT PORTAL and send a message to Quantico NHC Pharmacy to activate https://patientportal.mhsgenesis.health.mil
    • Call (703) 784-1580, opt #3

How to Refill Your Prescriptions

  • Pharmacy refills are filled by calling the automated refill line at +1 (800) 377-1723, opt 1. Prescriptions will be ready in 3 business days. All refills are mandatory call-in-advance. This allows us time to receive your prescription for our central filling processing center in Bethesda, MD.

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including cost
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.

Other Ways to Receive Your Prescriptions

TRICARE Mail Order Pharmacy 

www.express-scripts.com/TRICARE
Phone: +1 (877) 363-1303
  • There is a copay with your prescription

Military Treatment Facility (MTF)

  • There is no copay with your prescription.  

Network Pharmacy 

  • Most retail pharmacies will accept TRICARE.
  • There will be a copay for the prescription. 

 

How to Register for Home Delivery

You have three easy ways to register for Home Delivery.

  • After you register online or by phone, your provider will need to send your prescriptions to Express Scripts to be filled. >>Learn More
  • You should ask your provider to write the prescription for the maximum supply allowed, which is 90 days for most drugs.

Helpful Medication Tips

  • The pharmacy’s busiest days are Monday and Friday.
  • Know the name(s) and dosage(s) of your medication as well as why you are taking them.
  • Be familiar with your medications: look for changes in color, size, shape, markings and smell. If you notice something unusual contact the pharmacy.
  • Take medications only as prescribed by your provider; if they tell you to take it differently than prescribed request a new prescription.
  • Do not mix medications unless instructed by your physician. Inform your physician of all medications you take, including over-the-counter medications, herbal medications and dietary supplements.
  • All medications can produce actions or effects other than those desired. Contact your physician and pharmacist if symptoms occur.
  • If you are pregnant or breast-feeding, check with your physician and pharmacist before taking any medication.
  • Do not mix different medications in the same container. Keep medications in childproof containers and out of reach of children.
  • When traveling, carry your medication with you, not in your luggage. Be sure to take enough medication to last through your trip including a little extra in case of unexpected delays.

Pharmacy Formulary

Select this link to access the NCR Formulary Search
Select this link to access the TRICARE Formulary Search 
 


 

Naval Health Clinic Quantico Pharmacy

Hours

Weekdays: 8:30 a.m. - 3:00 p.m.
Lunch: 12:00 p.m. - 1:00 p.m.
Weekends and HolidaysClosed

Phone

Main
703-784-1580 Option: 3

Pharmacy Refills
+1 800-377-1723

Location  
Mainside First Floor

Branch Health Clinic Washington Navy Yard Pharmacy

Phone

202-433-6808

Hours

Weekdays: 7:00 a.m. - 3:00 p.m.
Fridays:      7:00 a.m. - 12:00 p.m. 
Weekend and Holidays: Closed

Location  

915 N St SE Washington, DC 20374
Note: WNY Pharmacy Services is for Active Duty members only. No civilian/hard copy prescriptions will be accepted.

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