Getting Care

Patient Relations

Patient Relations is here to ensure patient concerns and suggestions are properly addressed. The staff will assist patients with any situation in which hospital staff may be unable to provide immediate resolution.

Naval Health Clinic and Branch Clinics strives to provide the best healthcare programs available to beneficiaries, and patient feedback is a key element to continuous improvement in our services. Patient concerns are always important, and we encourage feedback through the Interactive Customer Evaluations (ICE), our Vital Signs program, or in person to our staff.

Please call us at (703) 784-1515/1758 to provide input with any concerns, suggestions, or compliments at this link: Interactive Customer Evaluations (ICE)

You can also give us your feedback by visiting: http://ice.disa.mil/index.cfm?fa=site&site_id=1173&dep=DoD.

Don't forget to keep your family's information up to date in DEERS!